“Stop asking for feedback if you aren't prepared to change” - Dan Rockwell
"The manager asks how and when; the leader asks what and why" - Warren Bennis
“It ain’t what you do it’s the way that you do it – and that’s what gets results” - Bananarama
"Know thyself" - the most important relationship a leader has is with themsleves
Nice blog on leadership and conducting
Some nice ideas to keep presentations tight
How determined are you? Some interesting thoughts onperseverance and sustained interest in long-term goals.
In an echo of our post about collaboration, this article explains that leadership is a permanently switched on set of multiple relationships that all need caring for.
In the health service recently, there's been a more open attitude towards learning from other industries. Read about how learning from sports could improve patient safety.
Post discharge phone calls could be so much more. Here's how they've been used to increase quality and safety whilst reducing costs. Quality Improvement Program anyone?
Are the lessons being learned? Apparently so - the Nuffield Trust reflect on the impact that the report has had
Links courtesy of Steve Andrews